Shipping policy

Order Processing Time All orders are processed and dispatched from our facility within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates (Canada) We offer reliable, flat-rate shipping across Canada.

• Standard Flat Rate: $9.99

• Free Shipping: We offer FREE standard shipping on all domestic orders over $50!

How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within the estimated delivery timeframe, please contact us at pawpertube@gmail.com with your name and order number, and we will look into it for you.